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FAQs

How do I report an animal cruelty or neglect situation in Lake County?
If you suspect that you may have witnessed an act of animal cruelty or animal neglect in Lake County, contact the Humane Agent at (440) 951-6122 extension 105. If it is after normal business hours or an emergency that requires immediate assistance, contact your local police department.

What is the difference between Lake Humane Society and the Lake County Dog Warden?
Many people confuse our facility located in Mentor with the Lake County Dog Shelter, which is located in Perry. Although there are several differences between the two facilities, the main difference is in the funding and the animals that we care for. LHS is a non-profit organization. That means that we rely solely on donations in order to care for the animals that we house. The Lake County Dog Warden is a self-funded government agency. They use the funds that are collected from the sale of Lake County dog licenses in addition to donations to care for their animals. The Lake County Dog Warden is responsible for handling stray dogs roaming within Lake County and ensuring that dogs living in Lake County are properly licensed, as required by law. The Lake Humane Society houses any type of domesticated animal including cats, dogs, birds, small animals and farm animals. Lake Humane Society also employs a Humane Agent who is responsible for investigating animal neglect or cruelty complaints within Lake County. We also provide many beneficial programs and services to our community.

While we are not affiliated with the Lake County Dog Shelter/Dog Warden's Office, we often work with them. Both facilities provide their animals with proper care and work hard to find them homes.

How long are animals held at Lake Humane Society before going up for adoption?
Every animal that comes into LHS is evaluated for temperament. All dogs receive a SAFER temperament assessment, heartworm test (over 6 months), de-worming, flea treatment, initial vaccines, rabies vaccine (over 4 months), physical examination from our veterinarian, and they are all spayed or neutered and microchipped before they are available for adoption. All cats receive a feline leukemia/FIV/Heartworm Combo test, de-worming, flea treatment, initial vaccines, rabies vaccine (over 4 months), physical examination from our veterinarian, and they are all spayed or neutered and microchipped before they are available for adoption. The process can take as little as a couple of days or as much as a couple weeks depending on the animal and when they are surrendered.

How long are animals held at Lake Humane Society before they are euthanized?
Lake Humane Society does not euthanize for time or space. We do not euthanize animals because of the length of time that they have been at our shelter. We also do not euthanize based on space. Often times, we have a wait list for admission because we are at max capacity and until our existing residents are adopted out, we do not have space for new animals. Unfortunately, callers get upset with us due to the wait, but we hope they will understand that our shelter is relatively small and our space is limited. 

Animals in our care are euthanized for severe health or temperament issues. We want to ensure that animals adopted from our shelter are safe for both our staff and volunteers and the community. If an animal has behavioral problems, we try to work on behavior modification. If we do not have the resources or ability to help the animal, we look into rescue groups who might be able to give the animal the one-on-one care he/she needs. If we are unable to find a rescue group, we humanely euthanize the animals. We also euthanize animals with serious health problems. While we pride ourselves on providing the best medical attention we can (with the help of our Angel Fund), sometimes an animal's injuries or medical issues are too far along and at that point we choose to end their suffering.

Why do I have to license my dog?
Ohio law requires that all dogs living in Ohio be properly licensed. For more information on licensing, contact the Lake County Dog Warden at (440) 350-2640

What is the truth about spaying and neutering? 
Lake Humane Society promotes spaying and neutering to help reduce the number of homeless animals in our community. We do this by ensuring that all cats, kittens, dogs, puppies, and rabbits are spayed or neutered before they go up for adoption at our shelter. The veterinarians at LHS perform early spaying and neutering on kittens and puppies that have reached 2 lbs. in weight. Studies show that these young animals can safely go under anesthesia and have this type of surgery.

While controlling the population of unwanted pets is a great reason to fix your pets, spaying/neutering your pet(s) will also help improve both their health and their temperament. Studies show that animals who are fixed (especially at a younger age) will live longer, healthier and happier lives. To learn more about why you should fix your pets, please click here!

While we currently do not provide spay/neuter services to the public, PetFix Northeast Ohio has both a stationary and mobile low-cost spay/neuter clinic. For more information on PetFix, visit www.petfixnortheastohio.org or call (216) 732-7040.

Adoption Questions:

I want to adopt a pet. What do I do?
There is a large variety of animals at LHS that are waiting to find their forever homes. If you think you may be interested in adopting, LHS invites you to come to our shelter and visit. It is always best to either visit our shelter or go on our website to view our adoptable pets  as we have new arrivals very frequently. Once you find an animal that you feel will be a good fit for both your home and your lifestyle, you may visit that animal in one of our “friendship rooms” and get to know them better. When you find your perfect companion, you can then complete an adoption application.

Once your application is approved, a member of our adoption team will go over all of the needed information with you. We always want our adopters to ask any questions they may have in order to make the transition as smooth as possible. It's also very important that all adopters understand that their new pet is a permanent member of their family.

Why was my application denied?
When adopting out our animals we want to ensure that they find a permanent and suitable home. These animals have already been displaced once (some of them several times) and we feel that we owe it to them to find the best possible home for them. A loving forever home. We do verify ownership of your home. But don't worry if you rent, we just need permission from your landlord that the desired animal is allowed to live at the residence. In addition, some animals may have special adoption requirements. If you do not meet requirements for a particular animal, that does not mean that there may not be another animal that will fit in perfect in your home. 

We only deny applications when it is in the best interest for both the animal and the family. Pets are a lifelong commitment and we want to make sure our animals don't wind up back in our shelter. 

What if the animal I adopt doesn't get along with a member of my family, my roommate, etc.?
LHS recommends that all family members or any persons living in the home be present when you are choosing a new pet. We want to ensure that each member of the household is on board with adopting an animal and that they like the animal being considered. We also like for the existing dog(s) to meet the potential new dog entering the home. It's important that they get along and sometimes this may require multiple visits. Again, this is in the best interest of all involved. 

It's very important that all animals are given the proper amount of time to adjust to their new environment. Each animal adjusts differently, so there is no set time for a "transition" period, but we recommend giving the animal at least one month to get settled in. Many of our animals have gone through a tough time and living in a shelter environment can be very stressful. Please give your new pet enough time to adjust and make sure you have the resources needed, whether it be training or a separate room for your pet to temporarily live in, in order to make the transition successful and as stress-free as possible.

If you adopted an animal and you feel that the animal is not fitting into your home (after giving the animal the proper time to acclimate), please call the shelter at (440) 951-6122 and surrender the animal back to us. Since we know the animal and the shelter is somewhat familiar to them, it is best for the animal. We will also be able to find an appropriate home for the animal.

What if the animal I adopt doesn't get along with my current pet?
When choosing to add another animal to your home, LHS recommends that you choose an animal that has already lived with other pets. Our cats and dogs have profile sheets on their cages to let you know how they act around other pets. We also encourage dog visits if you have a dog and want to bring another dog into your home. These are done outside of our shelter in an open area so that both dogs are on neutral ground and do not feel threatened. This may require multiple visits.

As stated above, it's very important to give your new pet the proper time to adjust to his/her new environment. It is also extremely beneficial to slowly introduce your new pet to your existing pet(s). We recommend giving your new cat or dog access to a private area in your home (a spare bedroom for example) and let them stay in there for a few days (or longer, if needed). This will help them get used to the new noises and smells. It will also help your pets gets used to the scent of your new pet.

Questions about surrendering:

I need to give up my pet, what do I do?
If you can no longer keep your pet, you need to call the shelter at (440) 951-6122 and the front desk will assist you. They will need to make sure that we have a cage available for the animal and set up an appointment time for you to bring the animal in. Please note that there may be a wait. When we are at max capacity we do not have room for additional animals until our existing animals are adopted. 

LHS is not the only resource available. Please also look into reputable rescue groups in the area.

I just lost my cat/dog in Lake County. What do I do?
For helpful information on what to do if your pet went missing, please click here!

If you lose your cat in Lake County or an area close to Lake County, we recommend that you call LHS and leave a lost report. This is the best way to ensure that if a stray comes into our shelter we can find its owner promptly. We also recommend contacting other area shelters, area veterinary clinics, pet stores, and local businesses. Placing an ad in the newspaper is also a good idea. If you have lost a dog we recommend you contact LHS as well as the Lake County Dog Warden at (440) 350-2640. If a dog is picked up that is running at large it is taken to their facility which is located on North Ridge Road in Painesville. It is also good to contact area veterinary clinics, pet stores, local businesses, and the newspaper. It is important to make sure that your animal has proper identification tags on him/her at all times. Microchipping is also a good way to ensure that your animal will be returned to you. LHS offers microchipping by appointments, call LHS for more information.

If you would like for LHS to share a lost flyer on Facebook, please post it to our Facebook page and include your phone number, a brief description of the dog, where the dog was last seen (street names) and any other helpful information.

I just found a stray dog in Lake County. What do I do?
If you find a stray dog, you will want to contact the Lake County Dog Warden at (440) 350-2640. The Lake County Dog Shelter is responsible for all stray dogs within Lake County. 

Why is there a fee to surrender an animal to Lake Humane Society?
Lake Humane Society is a non-profit organization. We are funded solely by donations. Your surrender fee covers only a small portion of the cost that we ensue while preparing each animal for adoption. 

Volunteer Questions:

How old do I have to be to volunteer at the shelter?
For the safety of our volunteers and animals, all volunteers of Lake Humane Society must be at least 16 years old. Dog Walkers must be 18 or older.

How many hours a week are required from a volunteer?
There is no minimum number of hours that a volunteer must work.

What types of things does a volunteer do?
LHS needs volunteers to help with cage cleaning, special events, dog walking, fundraising, animal TLC, clerical work, and various other duties. For more information, please visit our Volunteer Positions tab!

I want to volunteer. How do I get started?
Stop into LHS and fill out a volunteer application, or download one.  Once an application is on file, you will receive a call from our Volunteer Coordinator to schedule your interview.

Can I volunteer to work with a shelter in order to fulfill my community service hours?
If you have court ordered community service hours you need to call LHS and speak with our Volunteer Coordinator at (440) 951-6122. It is possible for you to complete community service hours based on your offense. These hours are logged differently than regular volunteer hours.

Adobe PDF Volunteer Application

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Lake Humane Society
7564-E Tyler Blvd., Mentor, OH 44060
Phone 440.951.6122 | Fax 440.951.6144
Email:info@lakehumane.org

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Hours:
Mon. & Thurs.:12-7 p.m.
Tues., Fri., Sat. & Sun.: 12-5 p.m.
Wed. & All Major Holidays: Closed
Kennel closed weekdays 3-4 p.m.
for Canine Happy Hour